If dsedit does not make a successful connection, make sure that all the basic Net-Library requirements have been met:
SQL Server, Adaptive Server, or Open Server is running on a server machine.
A network hardware connection exists between your PC and the server machine.
Your PC meets minimum hardware and software requirements.
The network vendor’s software is installed and running on your PC.
The connection information in sql.ini is correct.
WARNING! Verify that you have only one copy of any Net-Library DLL installed on your PC.
If these requirements have been met, determine the point at which dsedit failed by reviewing the messages it displays.
If dsedit cannot connect to a server, it displays a message box.
If dsedit finds the connection information but notifies you that the server is not responding:
Verify that the server is running. If you have access to the machine running the server, try using isql to log in to the server. Otherwise, ask your System Administrator to verify that the server you need is running.
Verify that the networking software and hardware are properly configured. For example, check connectors, plugs, and so on, and confirm that your network software is running.
Check for any network error messages displayed in the message boxes, or check the system event log for errors.
Ask your System Administrator to verify that your connection information provides the correct values to connect to the machine running the server, or use the utilities provided with your network software to verify this.
If the connection information is not the correct type
(for example, if dsedit reports that it is trying
to use a Named Pipe but your networking software uses the TCP/IP
protocol), dsedit may be finding server information
in sql.ini for a previously installed version
of Net-Library for some other network. Verify that you have chosen
the appropriate server to test.
dsedit also tells you if they cannot load the Net-Library DLL. If you see an “Unable to Load” message, verify that the Net-Library DLL is in a directory that is included in your PATH environment variable.
If you cannot resolve the problem yourself, have your designated Sybase support contact call Sybase Technical Support to report the problem. See “Information you need for Sybase Technical Support”.