Server not responding causing InstallShield to hang

If you have an inaccessible NFS mounted device, InstallShield can hang while displaying the following message:

Performing install checks. Please wait ...

If this happens, the console from which you executed the installation displays a message similar to the following:

NFS3 server not responding still trying

You can verify this problem by executing df -P command from a command prompt. This command should also hang.

Workaround:

  1. Stop the installation process.

  2. Unmount the inaccessible device.

  3. Retry the installation.

This seems to exist only on platforms where the InstallShield “genericunix” ppk is used, which is currently on SGI and HP Tru64 UNIX platforms.