If Adaptive Server fails the pre-upgrade test, Server Config displays:
Server SERVER_NAME failed preupgrade eligibility test. See log for more information.
Click Exit.
The message: “Upgrade Check Failed” appears. Click OK.
From the Configure Sybase Servers window, select Exit.
Examine the log file created in the %SYBASE%\%SYBASE_ASE%\init\logs directory to find out why Adaptive Server failed the pre-upgrade eligibility test.
After you resolve any problems, shut down Adaptive Server and use Server Config to complete the upgrade session.