The runproducer or stopproducer script fails to execute.
If these scripts fail to execute, do the following:
Verify that your Adaptive Server Enterprise is running.
Make sure that the user name and password you specified are valid to log in to your Adaptive Server Enterprise.
Check the producer.log file for any error messages.
Verify that the ase_service_name provided can be found on an LDAP server pointed to by the libtcl.cfg file or in the interfaces file for Adaptive Server Enterprise.
On Windows systems, the interfaces file is named sql.ini.
Verify that the username has sa_role privileges.