You can use information from the Database Trace tool to understand what DataWindow Designer is doing internally when you work with your database. Examining the information in the log file can help you:
Understand how DataWindow Designer interacts with your database
Identify and resolve problems with your database connection
Provide useful information to Technical Support if you call them for help with your database connection
If you are familiar with DataWindow Designer and your DBMS, you can use the information in the log to help troubleshoot connection problems on your own. If you are less experienced or need help, run the Database Trace tool before you call Technical Support. You can then report or send the results of the trace to the Technical Support representative who takes your call.
