Troubleshooting Connection Problems with an External JMS Provider

Problem: Connection to an external JMS provider does not work properly.

Solution: Verify the JMS connection profile setup:

  1. Open the Enterprise Explorer.
  2. Expand the Message Transports category.
  3. Right-click the <generic JMS connection profile name> and select Properties from the context menu.
  4. In the Properties dialog box, select Connection Properties in the right pane.
  5. Verify the connection properties:
    Table 1. Connection properties
    Field Description
    Driver Generic JMS is selected from the drop-down list.
    Provider URL The URL address for your external JMS provider is accurate.
    Initial Context Factory The Initial Context Factory for your external JMS provider is accurate.
    User Name The user name to access your external JMS provider is accurate.
    Password The user name password for your external JMS provider is accurate.
  6. Click OK to save your changes and close the dialog.

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