Troubleshooting Device Applications

Troubleshooting Object Relationships

When you create a relationship to a mobile business object, it creates a "filter by" on the child object. This child mobile business object can no longer be used to retrieve all items because it has a "filter by."

1. If you want the mobile business object to retrieve all items, you must create a new mobile business object.
2. To use the original child mobile business object without a relationship, set the "filter by" value on the device. For example, if you create a screen with only the child mobile business object, then you must set the "filter by" with personalization. If personalization is not set, then no data is shown on the device for the client mobile business object.

Troubleshooting Create, Update, Delete Operations

If there is a structured parameter in an operation, such as create, update, or delete, the Device Application Designer "flattens" that structured parameter out to a single row for the parameters. This means you can set only one row in the table inputs.

For example if a mobile business object has an operation create-customer with these parameters:

name
phone
orders[]
id, description, quantity

then the device application shows it as:

name
phone
orders.id
orders.description
orders.quantiy
{submit}

This means that you can create only one order in this form.

Workaround: Convert the structured parameters to regular parameters by changing the "." to "_" manually.

Troubleshooting Synchronization

Problem: If you update operations on a child mobile business object and synchronize the parent mobile business object, the updated data is displayed correctly on the parent mobile business object, but a pending status records still displays on the child mobile business object. This also affects table and list detail mobile business objects.

Workaround: If the mobile business object to which you are adding a synchronization action has a child mobile business object, you must add a Refresh action to the screen of the child mobile business object so that the screen refreshes with the updated data.