Known Issues for Installation and Configuration

Descriptions of known issues and workarounds for SAP Sybase IQ installation.

Installer issues
CR#	Description
no CR	Installer reports: gzip: "Not Found" – The installer cannot find the gzip file in the /usr/bin directory. Workaround – On some HP-UX systems, gzip is located in the /usr/contrib/bin directory. If this is the case, update the path and run the installer.
749835	Windows installer requires Microsoft Visual C++ 2005 SP1 Redistributable Package – Launching the installer may return the following exception: Windows error 14001 occurred while loading the Java VM Workaround – If you get this error, install the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update before launching the installer again. This service pack is included as part of the installation package. To install: Open Windows Explorer. Navigate to \archives\ms-redist-2005 on the installable image. Do this: On 32-bit machines, run vcredist_x86.exe On 64-bit machines, run vcredist_x86.exe and vcredist_x64.exe Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update is also available as a free download from the Microsoft Download Center at: http://www.microsoft.com/en-us/download/details.aspx?id=26347
665300	Installer stops responding on some UNIX-like platforms – On some UNIX-like operating systems, a network resource may cause the installer to stop responding and return the error "syntax error near unexpected token 'fi'." The df command also stops responding in this situation. Workaround – Identify the network file system (NFS) mounts that may have problems: strace -e statfs, statfs64 df Use the umount command to unmount an identified NFS mount: umount -l <path> Repeat the above steps until there are no more NFS mounts that have stopped responding. Note: The umount command requires root permission. If umount unmounts the NFS, you may have to restart your machine.
641873, 652690, 652696, 652866, 643106	Do not install SAP Sybase IQ16.0 into the same directory as older Sybase products – Installing Sybase SAP Sybase IQ 16.0 into the same directory with older SAP Sybase Products may render some or all of these products unusable. Workaround – Install SAP Sybase IQ16.0 into a different directory than the one you use for older products.
628684	Installer unable to verify OS minimum requirements – On HP systems, if the expanded_node_host_names kernel parameter is not set to the default value of 0 and the host name is greater than eight characters, the installer reports this warning, even if you are installing on a supported version of the operating system: The installer is unable to verify whether your operating system meets the minimum requirements. If you continue to install, the installer reports: Errors occurred during the installation. An error occurred and production installation failed. Look at the log file <path>log.txt for details. log.txt contains various errors, including no such file or directory. Workaround – Set the `expanded_node_host_names` kernel parameter to the default value of 0.