Installation and Configuration

Descriptions of known issues and workarounds for Sybase IQ installation.

Installer issues
CR#	Description
no CR	Installer reports: gzip: "Not Found" – The installer cannot find the gzip file in the /usr/bin directory. Workaround – On some HP-UX systems, gzip is located in the /usr/contrib/bin directory. If this is the case, update the path and run the installer.
665300	Installer stops responding on some UNIX-like platforms – On some UNIX-like operating systems, a network resource may cause the installer to stop responding and return the error "syntax error near unexpected token 'fi'." The df command also stops responding in this situation. Workaround – Identify the network file system (NFS) mounts that may have problems: strace -e statfs, statfs64 df Use the umount command to unmount an identified NFS mount: umount -l <path> Repeat the above steps until there are no more NFS mounts that have stopped responding. Note: The umount command requires root permission. If umount unmounts the NFS, you may have to restart your machine.
644954	IQ installer unresponsive during uninstall from Sybase® CEP directory – The IQ installer becomes unresponsive when uninstalling Sybase IQ that has been installed in the same top level directory as Sybase CEP R4. Workaround – Before running the IQ installer to uninstall Sybase IQ, create a text file that is greater than 0 bytes in length: Windows: create %SystemRoot%\vpd.properties UNIX: create $SYBASE/vpd.properties
628684	Installer unable to verify OS minimum requirements – On HP systems, if the expanded_node_host_names kernel parameter is not set to the default value of 0 and the host name is greater than eight characters, the Sybase IQ installer reports this warning, even if you are installing on a supported version of the operating system: The installer is unable to verify whether your operating system meets the minimum requirements. If you continue to install, the installer reports: Errors occurred during the installation. An error occurred and production installation failed. Look at the log file <path>log.txt for details. log.txt contains various errors, including no such file or directory. Workaround – Set the `expanded_node_host_names` kernel parameter to the default value of 0.
669678	Uninstaller stops responding – Clicking the Previous button after the installer indicates that All items were successfully deleted causes the uninstaller to hang. Workaround – Do not try to return to a previous screen after the installer deletes your files. Click Done to complete the uninstall process.
641873, 652690, 652696, 652866, 643106	Do not install Sybase IQ 15.3 into the same directory as older Sybase products – Installing Sybase IQ 15.3 into the same directory with older Sybase Products may render some or all of these products unusable. Only Adaptive Server Enterprise 15.5 and Sybase IQ 15.3 can share the same $SYBASE directory. Workaround – Install Sybase IQ 15.3 into a different directory than the one you use for older products.
650943	Messages not localized for Simplified Chinese – In some language environments, messages are displayed in English, not Simplified Chinese. Workaround – There is no current workaround. Sybase is aware of the problem and will address the issue in a future release.