SAP Sybase IQ and Other SAP Sybase Products

• GUI install hangs with .com.zerog.registry.xml file – InstallAnywhere uses a temporary registry file (.com.zerog.registry.xml) to track software installations. InstallAnywhere normally deletes this file, but in some cases, the registry may become corrupt and cause the installer/uninstaller to hang.

• Workaround – If this occurs, force quit InstallAnywhere, rename .com.zerog.registry.xml, and rerun the install/uninstall.

  On Unix-like operating systems, the location of the .com.zerog.registry.xml is determined by who performs the install/uninstall. For root users, this file is located in /var directory; for other users, the $HOME directory. On Windows, this file is located on the C:\ or D:\ root directory.

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• Installer hangs when you install SAP Sybase IQ into the same directory as SAP Sybase IQ InfoPrimer (IQIP) – SAP Sybase products share a common parent directory (%Sybase%), but individual products are installed in separate subdirectories.

• Workaround – Do not install SAP Sybase IQ and SAP Sybase IQIP into the same directory. Create a subdirectory under %SYBASE% when you install SAP Sybase IQIP. For example, install the IQIP server into %SYBASE%\IQIPS-15_3 (or install the IQIP Development Tool to %SYBASE%\IQIPD-15_3), which is actually the default directory of IQIP on Windows, and then install SAP Sybase to %SYBASE%.