Known Issues for Installation and Configuration

Descriptions of known issues and workarounds for SAP Sybase IQ installation.

Installer issues
CR# Description
749835
  • Windows installer requires Microsoft Visual C++ 2005 SP1 Redistributable Package – Launching the installer may return the following exception:
    Windows error 14001 occurred while loading the Java VM 
  • Workaround – If you get this error, install the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update before launching the installer again. This service pack is included as part of the installation package.
    To install:
    1. Open Windows Explorer.

    2. Navigate to \archives\ms-redist-2005 on the installable image.

    3. Do this:
      • On 32-bit machines, run vcredist_x86.exe
      • On 64-bit machines, run vcredist_x86.exe and vcredist_x64.exe

    Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update is also available as a free download from the Microsoft Download Center at: http://www.microsoft.com/en-us/download/details.aspx?id=26347

665300
  • Installer stops responding on some UNIX-like platforms – On some UNIX-like operating systems, a network resource may cause the installer to stop responding and return the error "syntax error near unexpected token 'fi'." The df command also stops responding in this situation.
  • Workaround
    1. Identify the network file system (NFS) mounts that may have problems:
      strace -e statfs, statfs64 df
    2. Use the umount command to unmount an identified NFS mount:
      umount -l <path>
    3. Repeat the above steps until there are no more NFS mounts that have stopped responding.
    Note: The umount command requires root permission. If umount unmounts the NFS, you may have to restart your machine.
655963
  • Installer returns error "No filesystem could mount root" on Red Hat – The installer may return this error on Red Hat when installing on IBM P6 and P7 machines:
    rhel6 install error: No filesystem could mount 
    root, tried: iso9660
641873, 652690, 652696, 652866, 643106
  • Do not install SAP Sybase IQ16.0 into the same directory as older Sybase products – Installing Sybase SAP Sybase IQ 16.0 into the same directory with older SAP Sybase Products may render some or all of these products unusable.
  • Workaround – Install SAP Sybase IQ16.0 into a different directory than the one you use for older products.
Related concepts
Known Issues for SySAM Licensing
Known Issues for SAP Sybase IQ Operations
Known Issues for Interactive SQL
Known Issues for Multiplex Environment
Related reference
Restrictions