Known Installation Issues for Adaptive Server

Learn about known installer issues and workarounds. Known issues are listed in descending order of Change Request (CR) numbers.

CR #	Description
684069	Cannot use DBISQL from Sybase Central after uninstalling Adaptive Server from an installation that includes Adaptive Server 15.7 and IQ 5.3. Workaround: After uninstalling Adaptive Server 15.7, reinstall DBISQL and Sybase Central, using the IQ 5.3 custom installation and selecting only those components to install.
678912	Cannot use DBISQL from Sybase Central after installing RMP on top of Adaptive Server 15.7. Workaround: After installing Replication Server and RMP, reinstall DBISQL and Sybase Central(including the plug-in), using the Adaptive Server 15.7 custom installation and selecting only those components to install. This replaces the Sybase Central Plug-in with the newer version.
625227	SPDC or SMP generated served partition-level licenses may not work. When you use a served partition-level license generated from the SPDC or SMP to start a SySAM server, you see a message similar to: (SYBASE) Invalid license key (inconsistent authentication code) ... (SYBASE) License server system started on hpiabou (SYBASE) No features to serve, exiting (SYBASE) EXITING DUE TO SIGNAL 49 Exit reason 4 (lmgrd) SYBASE exited with status 49 (No features to serve) (lmgrd) SYBASE daemon found no features. Please correct (lmgrd) license file and re-start daemons. (lmgrd) (lmgrd) This may be due to the fact that you are using (lmgrd) a different license file from the one you expect. (lmgrd) Check to make sure that: (lmgrd) /remote/cat_fc/nli/iq152.hpia/SYSAM-2_0/licenses/18965_hpiabou_ (lmgrd) is the license file you want to use. Workaround: Use the host IDs from the earlier Adaptive Server version for the license running on the license server.
595582	Installer fails to launch if you specify a path to setup.bin that contains “..” Workaround: Ensure that the path to setup.bin does not contain “..”.
590282	You cannot use the tab and arrow keys to navigate the Choose Product Features pane of the installation or uninstallation program. Workaround: Use the mouse to click in the Install or Uninstall window. This sets the focus on the window and allows you to navigate using your keyboard.
588793	Installing Adaptive Server 15.5 and later versions (which use Install Anywhere) on older directories that have been installed with InstallShield Multiplatform can lead to incompatibility issues. These issues occur while using products installed with different installer technologies: If you install products using Install Anywhere or InstallShield Multiplatform on top of a product installed using the other installer, the same files included in both installers are silently overwritten by the later installation. If you run either the Install Anywhere or InstallShield Multiplatform uninstaller, the same files installed by both installers are removed without any indicating messages. Workaround: Do not install products that use Install Anywhere and products that use InstallShield Multiplatform in the same directory.
586169	gzip must be installed on the machine for installer to succeed. The installer reports: gzip: Not Found Workaround: Install gzip on your machine and make sure it is included in the path.
583979	Feature names are not validated when installing in silent mode. The installer does not validate feature names specified in the response file when you install in silent mode. Workaround: Ensure that the specified feature names are correct.