Known Issues for SAP Control Center

Descriptions of known issues for SAP Control Center.

SAP Control Center Issues
CR# Description
749693
  • Agent status for multiplex server incorrectly displays as "Unknown" – A multiplex server may display Agent Status "Unknown" in Admin Console > Multiplex Servers, when the agent is running and has been previously authenticated. If you reauthenticate the agent, status soon returns to "Unknown."
  • Workaround – In Resource Explorer, unregister and reregister the multiplex resource.
748912
  • TDS port number configuration – TDS, or Tabular Data Stream, is a common application protocol that the SCC server and agent use to exchange information. The TDS port number is set to 9998 and enabled by default during installation. Choosing an alternate TDS port number is not currently an option within the SAP Sybase IQ installer.

    If the TDS port number is in use by another application, SCC may fail to start or function properly.

  • Workaround – To identify and resolve TDS port conflicts:
    1. In a terminal, shutdown SCC, enter:
      scc.sh --stop
    2. To return a list of SCC ports, enter:
      scc.sh --info ports
      Any port in use when SCC is not running is likely to have a conflict.
    3. In the $SCC/bin directory, enter:
      scc.sh –-port tds=n
      where n is a number from 1025 to 65535, and not in use as a port number by another application.
747312
  • Alert wizard - New member for logical server not shown – After you add a new member to a logical server using a method other than SCC (for example, dbisql), the Alert Wizard for that logical server does not display the new member.
  • Workaround – Open Logical Server Properties for the logical server to the Membership page, uncheck the member added outside SCC, click Apply, then recheck the member and click Apply/OK. Now that member node displays.
746237
  • Create Dbspace wizard - Multiplex Node drop-down list is empty – From the Perspective Resources view, if you select an IQ Server representing a multiplex node, and then open the Create Dbspace wizard from the Administration Console, clicking the drop-down arrow next to Multiplex Node displays an empty list.
  • Workaround – From the Perspective Resources view, select the IQ Multiplex, not an IQ Server representing a multiplex node. Open the Administration Console and start the Create Dbspace wizard. Multiplex nodes display when you click the drop-down arrow next to Multiplex Node.
729451
  • You cannot grant or revoke permissions on a proxy table – The functionality to grant and revoke object-level permissions on a proxy table at the table level is not currently implemented in SAP Control Center.
  • Workaround
    • Grant the object-level permissions at the user, group (15.3 and 15.4) or role (16.0) level.
    • Use Interactive SQL to grant the object-level permissions at the table level.
724206
  • User impersonation does not work – The functionality to configure one user to temporarily assume the roles and system privileges of another user (known as impersonation) is not currently implemented in SCC
  • Workaround – Use Interactive SQL.
721981
  • When you use a 64-bit version of Internet Explorer 9 to read SCC online help, graphics may fail to load – Each missing graphic is replaced with a red X. The problem is most noticeable on the landing page when you first open the online help.
  • Workaround – Use an earlier or a 32-bit version of IE, or use another browser.
721119
  • Script execution is not logged as expected on UNIX-like operating systems – Alert-triggered script executions are not being recorded in SCC-3_2\log\alert-server.log as they are supposed to be. Information about the execution from the RemoteShell Service ProcessRunner is appearing in SCC-3_2\log\agent.log, but this is not the alert script execution code that we expect to see logged in alert-server.log.
  • Workaround: – None.
716431
  • Dual control password management does not work – When the Change Password Dual Control option is enabled in a user's login policy, an error message appears if you attempt to change the user's password. This functionality is not implemented in SAP Control Center.
  • Workaround – Use interactive SQL to change the user's password.
697145
  • You cannot use incremental backups of the SAP Control Center repository to recover the database
  • Workaround:
    1. Shut down SCC.
    2. Open this file in a text editor: SCC-3_2/services/SccSADataserver/service-config.xml.
    3. Delete this line:
      <set-property property="com.sybase.asa.database.options" value="-m" />
    4. Save the changes and start SCC.
    You can restore the repository database using incremental backups taken after this change.
696767
  • Cannot set timeout and row count options in SCC Properties – Administration Console options in the SCC Properties dialog (Application > Administration > General Settings > Administration Console) let you set timeout and row count thresholds for data retrieval. These settings have no effect in SAP Control Center for SAP Sybase IQ.
  • Workaround – None.
686963
  • If you use Server Properties to change the server configuration, and you also make changes at Request Logging or Options pages, the server configuration process runs but does not make the additional changes
  • Workaround – Make changes in Server Properties from individual pages and click OK for each page.
685207
  • The Liveness Timeout value for multiplex secondary servers always appears as 0 seconds in the INC Properties dialog – Even if you leave the value at the default (120 seconds) or set it in the Configuration Editor and restart, the INC Properties dialog displays a Liveness Timeout of 0 seconds. The value is correct on the server; only the display is wrong.
  • Workaround: – In the SCC Administration Console:
    1. In the left pane, expand IQ Servers > Multiplex Management and select Multiplex Servers.
    2. In the right pane, select a server and click the drop-down arrow that appears to the right.
    3. Select Properties.
    4. In the left pane of the properties dialog, select Server Properties.
    5. In the right pane, enter liv in the filtering field above the Name column. This filters out all the properties except Liveness Timeout.
676665
  • If you change the database location, restart the server, and later try to change back to the previous location, the server fails to start – The failure occurs because old database files remain in place when you change to a new location. If you change back to an old location, the server finds out-of-date files.
    To view or change the path to the database location:
    1. In the Administration Console, select IQ Servers.
    2. Select a server in the right pane and click the drop-down arrow that appears next to the server’s name.
    3. Select Properties.
    4. In the left pane of the properties dialog, select Configuration.
  • Workaround: – Before changing back to the old location, remove the .db, .iqmsg, and .lmp files from the old location. If they exist, also remove params.cfg, start_server.sh, and stop_server.sh.
    Note: Do not remove any other files. Take special care not to remove .iq, .iqtmp, and .log files. Doing so may prevent your server from starting.
676218
  • When you modify the Dbspace Properties dialog in the Administration Console, changes to dbspace properties that should propagate to the DB Files Properties dialog do not automatically do so
  • Workaround: – If your changes to the Dbspace Properties dialog do not appear in the DB Files Properties dialog:
    1. Close the DB File Properties dialog.
    2. Click DB Files in the left pane of the Administration Console.
    3. In the Folder menu, select Refresh.
    4. Select the dbfile in the right pane, click the drop-down arrow, and select Properties.
676079
  • In the Configuration File Editor, the Maximum Output File Size uses kilobytes as the default. There is no way to specify MB or GB
  • Workaround: – In the params.cfg file in the database directory, set the value with the -zs switch. Use K, M or G after the numerical value. For example: -zs 4000K, -zs 240M, or -zs 30G.
676076
  • In the Debug page of the Configuration File Editor, the following logging levels are missing from the Debug Level drop-down: "other," "procedures," "triggers," "plan," "hostvars," "replace," and "blocks"
  • Workaround: – To set the debug level to any of the missing levels, set the -zr switch in the params.cfg file in the database directory. You can include more than one level. For example: -zr procedures,triggers,plan.
670173
  • The Database Options, Group Options, and User Options dialogs do not allow these actions provided in Sybase Central: Create Options, Remove Options, and Mark Options as Permanent
  • Workaround: – None.
669571
  • The Administration Console Execute SQL window returns no status for successful queries that return no results – Interactive SQL users expect a message like Execution time: 0.01 seconds.
  • Workaround: – None.
667667
  • Conversion to multiplex disregarded – If an SAP Sybase IQ simplex server that is registered in SAP Control Center is converted to a multiplex server using anything other than this instance of SCC (including another instance of SCC, Sybase Central, or the command line), the current SCC does not detect the conversion and continues to display the server as simplex.
  • Workaround – Reauthenticate the simplex resource so that SCC displays it as multiplex.
666382
  • Prolonged authentication – Authentication can take a very long time, especially when the resource is a multiplex. In some cases, the authentication dialog fails to dismiss.
  • Workaround – You can safely click Cancel to dismiss the Authentication dialog at any time after you click OK.
587717
  • Datatips in monitoring views and the statistics chart appear in fixed locations on the browser screen regardless of where the chart is located. If you move the chart on the screen, the datatips do not move with the chart – (A datatip is a tooltip that displays the data value for a particular spot on a graph or chart when you mouse over that spot.) This occurs in all product module plug-ins.
  • Workaround: – None. This is an Adobe Flex SDK issue.
576129
  • Pressing F5 to refresh your browser logs you out of SAP Control Center – Browser refresh does not refresh data inside SAP Control Center, but refreshes the loaded application or pages in the browser—in this case, the Adobe Flash on which SAP Control Center is built. Consequently, pressing F5 logs you out of any servers you are currently logged in to, including SAP Control Center.
  • Workaround: – Do not use F5 when you are logged in to SAP Control Center.
560601
  • Cannot log in because the SAP Control Center HTTP redirect fails when you use IPv6 format – If you use an IPv6 HTTP URL for Sybase Control Center, it does not redirect to HTTPS as it should. For example, this URL does not work:
    http://myscc64.v6:8282/scc
  • Workaround: – Use a URL with the HTTPS format and port to connect to SCC in IPv6 networks. For example:
    https://myscc64.v6:8283/scc
Related concepts
Known Issues for Installation and Configuration
Known Issues for SySAM Licensing
Known Issues for SAP Sybase IQ Operations
Known Issues for Interactive SQL
Known Issues for Multiplex Environment
Known Issues for In-Memory Row-Level Versioning
Related reference
Restrictions