Installation and Configuration

Descriptions of known issues and workarounds for Sybase IQ installation.

Installer issues
CR# Description
665300
  • Installer stops responding on some UNIX-like platforms – On some UNIX-like operating systems, a network resource may cause the installer to stop responding and return the error "syntax error near unexpected token 'fi'." The df command also stops responding in this situation.
  • Workaround
    1. Identify the network file system (NFS) mounts that may have problems:
      strace -e statfs, statfs64 df
    2. Use the umount command to unmount an identified NFS mount:
      umount -l <path>
    3. Repeat the above steps until there are no more NFS mounts that have stopped responding.
    Note: The umount command requires root permission. If umount unmounts the NFS, you may have to restart your machine.
653194
  • IQ installer shows Simplified Chinese as an option in Traditional Chinese environments – Even if the LANG environment variable is set to LANG=zh_HK.UTF-8 (Traditional Chinese), the Sybase IQ installer does not support Traditional Chinese as an installation language. When prompting you for a language during IQ installation, the IQ installer provides Simplified Chinese (the default) and English as options. You may not want Simplified Chinese to appear as a language option.
  • Workaround – Modify the LANG environment variable before starting the installer so that English is the only option. Either set "LANG=en" before invoking setup.bin, or invoke "setup.bin -l en". During installation, the IQ installer displays English as the only language option available.
644954
  • IQ installer unresponsive during uninstall from Sybase® CEP directory – The IQ installer becomes unresponsive when uninstalling Sybase IQ that has been installed in the same top level directory as Sybase CEP R4.
  • Workaround – Before running the IQ installer to uninstall Sybase IQ, create a text file that is greater than 0 bytes in length:
    • Windows: create %SystemRoot%\vpd.properties
    • UNIX: create $SYBASE/vpd.properties
669674
  • Installer displays "setup.bin: !: not found ..." – Launching the installer may display the following error message:
    Preparing to install...
    ./setup.bin: !: not found
    Ignore this error. Installation will proceed normally.
669678
  • Uninstaller stops responding – Clicking the Previous button after the installer indicates that
    All items were successfully deleted
    causes the uninstaller to hang.
  • Workaround – Do not try to return to a previous screen after the installer deletes your files. Click Done to complete the uninstall process.
641873, 652690, 652696, 652866, 643106
  • Do not install Sybase IQ 15.3 into the same directory as older Sybase products – Installing Sybase IQ 15.3 into the same directory with older Sybase Products may render some or all of these products unusable. Only Adaptive Server Enterprise 15.5 and Sybase IQ 15.3 can share the same $SYBASE directory.
  • Workaround – Install Sybase IQ 15.3 into a different directory than the one you use for older products.
650943
  • Messages not localized for Simplified Chinese – In some language environments, messages are displayed in English, not Simplified Chinese.
  • Workaround – There is no current workaround. Sybase is aware of the problem and will address the issue in a future release.
Related concepts
SySAM Licensing
Sybase IQ Operations
Multiplex Environment
Sybase Central
Related reference
Restrictions