Known Installation Issues for Adaptive Server

Learn about known installer issues and workarounds. Known issues are listed in descending order of Change Request (CR) numbers.

CR #	Description
709431	SAMPLE_RS cannot be created after RS 15.7.1 installed upon ASE 15.7 ESD#2 When Adaptive Server 15.7 ESD #2 and Replication Server 15.7.1 are installed in the same directory, the creation of a sample Replication Server will fail. Workaround: Do not install Replication Server and Adaptive Server in the same directory.
692496	Configuring tempdb device for HA When installing an Adaptive Server to be used in an HA configuration, the sp_companion stored procedure configure command may fail due to duplicate device names for the tempdbdev logical device. Workaround: Do not specify the "Tempdb Device" (set the value of this field to blank) when configuring the secondary server during ASE installation. If additional tempdb space is required on either server, log into this server after installation is complete and use the alter database command to increase the size of tempdb. If additional disk space is required to allocate the tempdb database, use the disk init command to create a new database device for tempdb. If a new device is created, the logical device name should be unique between the two servers.
688101	Cannot start Sybase Central for Sybase IQ 15.4 after uninstalling Adaptive Server 15.7. If you install Adaptive Server Enterprise 15.7 and Sybase IQ 15.4 in the same directory, and then uninstall Adaptive Server, you cannot then start Sybase Central for IQ. This problem occurs because shared files are removed by Adaptive Server uninstaller. Workaround: Use the following workaround if the version of Sybase Central installed with IQ 15.4 cannot be started after you uninstall Adaptive Server 15.7: Recreate the $SYBASE/shared/JavaHelp-2_0 directory JavaHelp-2_0, if necessary. Copy the $SYBASE/IQ-15_4/java/jh.jar file to the $SYBASE/shared/JavaHelp-2_0 directory. Reload or register the IQ plugin in SC, if necessary.
683486	Cannot use DBISQL from Sybase Central after installing RMP 15.2 and RMP 15.7. on top of Adaptive Server 15.7. Workaround: To enable DBISQL to launch, add the following into scjview.sh java arguments. -Disql.repositoryDirectory="$SYBROOT/DBISQL/bin" Note: In some cases single quotes are used to enclose the directory path. Check the existing file to determine whether to use single or double quotes.
678912	Cannot use DBISQL from Sybase Central after installing RMP on top of Adaptive Server 15.7. Workaround: To enable DBISQL to launch, add the following into scjview.sh java arguments. -Disql.repositoryDirectory='$SYBROOT/DBISQL/bin'
593410	Cannot run installer with non-default "tar" tool. If the GNU tar utility is listed in the path before the OS-supplied tar when you invoke the tar command, the installer fails with this error: The included VM could not be unarchived (TAR). Please try to download the installer again and make sure that you download using 'binary' mode. Please do not attempt to install this currently downloaded copy. Workaround: Define /usr/bin/tar in $PATH.
593148	Installation fails on Sun Solaris x86 and SPARC. When the file descriptor limit is set to "unlimited," the installer fails with this message: awk: insufficient memory for string storage Context is: >>> <<< Workaround: Set the file descriptor limit to a number.
590282	You cannot use the tab and arrow keys to navigate the Choose Product Features pane of the installation or uninstallation program. Workaround: Use the mouse to click in the Install or Uninstall window. This sets the focus on the window and allows you to navigate using your keyboard.
588793	Installing Adaptive Server 15.5 and later versions that use Install Anywhere on older directories that have been installed with InstallShield Multiplatform can lead to incompatibility issues. These issues occur while using products installed with different installer technologies: If you install products using Install Anywhere or InstallShield Multiplatform on top of a product installed using the other installer, the same files included in both installers are silently overwritten by the later installation. If you run either the Install Anywhere or InstallShield Multiplatform uninstaller, the same files installed by both installers are removed without any indicating messages. Workaround: Do not install products that use Install Anywhere and products that use InstallShield Multiplatform in the same directory.
586169	gzip must be installed on the machine for installer to succeed. The installer reports: gzip: Not Found Workaround: Install gzip on your machine and make sure it is included in the path.
583979	The installer does not validate feature names specified in the response file when you install in silent mode. Workaround: Ensure that the specified feature names are correct.