Known Installation Issues for Replication Server and Replication Manager

Learn about known installation issues and apply workarounds for Replication Server and Replication Manager.

Installer issues

CR#

Description

642076 If you use the 32-bit version of Replication Server on a 64-bit operating system, a license installation-grace period may not be provided. Replication Server does not start until a license is deployed.

Workaround: If you are evaluating the product, you need to request for an evaluation license from Sybase. Otherwise, you need to generate your licenses from SPDC and deploy them.

638452 The Replication Manager plug-in does not get deployed to Sybase Central when you install a 32-bit version Replication Manager on a 64-bit Windows system.

Workaround: Install the 64-bit version Replication Manager plug-in on 64-bit Windows systems.

635915 If you install Adaptive Server 15.5 or Adaptive Server 15.5 ESD #1 after Replication Server 15.6 and uninstall Adaptive Server 15.5 ESD #1, Replication Server 15.6 may not function correctly.

Workaround: Apply Adaptive Server 15.5 ESD #2.

619817 If the df command fails, the installer stops responding before the preinstallation summary pane appears.

Workaround: Execute strace -e statfs, statfs64 df to identify the NFS mounts that have a problem. Then execute umount -l <path> to unmount all trouble NFS mounts. Re-run the installer.

619813 The console mode installer cannot correctly validate licenses entered during installation. This results in license validation errors during installation.

Workaround: Use the GUI installer instead.

619807 On Microsoft Windows 2008, the installer can create the SDK installation directory only when you are logged in as an administrator.

Workaround: Create the installation directory before running the installer.

619805 The installer fails on Microsoft Windows Vista and Windows 2008 on x86-64 64-bit because the installer cannot set up the environment variables.

Workaround: In Windows Explorer, right-click setup.exe or setupConsole.exe, and select Properties. On the Compatibility tab, select Windows Vista Compatibility Mode.

619793 You cannot use the Tab and arrow keys to navigate the Choose Product Features window of the installation or uninstallation program.

Workaround:

  • Uninstaller – use the mouse to click the Choose Product Features window. This sets the focus on the window and allows you to use your keyboard.
  • Installer – use the mouse to select the features in the Choose Product Features window.
619771 The uninstallation program stops responding when you select Delete from the Delete User Files screen and then click Previous from the Uninstall Complete screen.

Workaround: Do not return to the Delete User Files screen after you have selected Delete.

618722 Interactive installation using response file does not work.

When installing Replication Server in an interactive mode using a response file, the installer does not use the values stored in the file. In silent mode, the response file works as expected.

Workaround: None.
613393 UAF issue when installing Adaptive Server into the same directory as Replication Server.

If you install Adaptive Server 15.0.3 before you install Replication Server 15.6, and install it into the same top directory, the environment variable SYBASE_UA is set to %SYBASE%\UAF-2_0 instead of %SYBASE%\UAF-2_5. To use the Replication Monitoring Service for Replication Server 15.6, the environment variable must be set to %SYBASE%\UAF-2_5.

Workaround: Select one of:
  • Install Replication Server 15.6 last.
  • Reinstall Replication Server.
  • Reset the SYBASE_UA environment variable to %SYBASE%\UAF-2_5 in these files:
    • %SYBASE%\SYBASE.bat
    • %SYBASE%\SYBASE.env