Known Installation Issues for Adaptive Server

Learn about known installer issues and workarounds. Known issues are listed in descending order of Change Request (CR) numbers.

CR #	Description
709431	SAMPLE_RS cannot be created after RS 15.7.1 installed upon ASE 15.7 ESD#2 When Adaptive Server 15.7 ESD #2 and Replication Server 15.7.1 are installed in the same directory, the creation of a sample Replication Server will fail. Workaround: Do not install Replication Server and Adaptive Server in the same directory.
692496	Configuring tempdb device for HA When installing an Adaptive Server to be used in an HA configuration, the sp_companion stored procedure configure command may fail due to duplicate device names for the tempdbdev logical device. Workaround: Do not specify the "Tempdb Device" (set the value of this field to blank) when configuring the secondary server during ASE installation. If additional tempdb space is required on either server, log into this server after installation is complete and use the alter database command to increase the size of tempdb. If additional disk space is required to allocate the tempdb database, use the disk init command to create a new database device for tempdb. If a new device is created, the logical device name should be unique between the two servers.
678698	When you execute isql in an installation where Replication Server 15.6 is installed on top of Adaptive Server 15.7, you see: `Could NOT locate the point entry of cs_locator_drop in libsybcs64.dll`. Workaround: Move <installed_directory>\OCS-15_0\dll, <installed_directory)\OCS-15_0\lib3p, and %SYBASE%\OCS-15_0\lib3p64 to the front of the %PATH% environment variable value. To do this, select Control Panel > System > Advanced tab, then click Environment Variables. In "System variables," select Path and click Edit. In "Variable value," find and paste the above directory names at the beginning of the variable.
671844	Cannot start Sybase Central if RMP 15.2 is installed on top of Adaptive Server 15.7. Workaround: Change the shortcut of the Sybase Central in the start menu to point to scjview.exe under %SYBASE%\shared\Sybase Central 6.0.0\win64. Start Sybase Central and then manually register the RMP plug-in.
670146	With Adaptive Server 15.7 installations, a SySAM served license cannot be checked out if IPv6 is installed. Workaround: In the SySAM License Entry Panel, select Use previously deployed license server and replace the host name with the IPv4 address of the machine.
624167	When you install Adaptive Server 15.5 ESD #1 or later versions in a non-English environment, the default installation type is Custom rather than Typical. Workaround: Use the Custom option. If you select Typical, the Additional Language Modules component is not installed, and some messages may not be localized.
590282	You cannot use the tab and arrow keys to navigate the Choose Product Features pane of the installation or uninstallation program. Workaround: Use the mouse to click in the Install or Uninstall window. This sets the focus on the window and allows you to navigate using your keyboard.
588793	Installing Adaptive Server 15.5 and later versions that use Install Anywhere on older directories that have been installed with InstallShield Multiplatform can lead to incompatibility issues. These issues occur while using products installed with different installer technologies: If you install products using Install Anywhere or InstallShield Multiplatform on top of a product installed using the other installer, the same files included in both installers are silently overwritten by the later installation. If you run either the Install Anywhere or InstallShield Multiplatform uninstaller, the same files installed by both installers are removed without any indicating messages. Workaround: Do not install products that use Install Anywhere and products that use InstallShield Multiplatform in the same directory.
586169	gzip must be installed on the machine for installer to succeed. The installer reports: gzip: Not Found Workaround: Install gzip on your machine and make sure it is included in the path.
583979	The installer does not validate feature names specified in the response file when you install in silent mode. Workaround: Ensure that the specified feature names are correct.