Troubleshooting Tips

Tips for troubleshooting issues with errors, and resetting your Sybase Control Center configuration.

To obtain error information about any issues you encounter in Sybase Control Center for Event Stream Processor, refer to the SCC-3_2/log directory.

If you need to reset your Sybase Control Center for Event Stream Processor configuration, stop SCC, refer to the scc_repository.db.orig file in the SCC-3_2\services\Repository directory, and:

Delete the scc_repository.log file
Copy the scc_repository.db.orig file to the scc_repository.db file
Register and authenticate your SCC resources again

If you are unable to start Sybase Control Center, and you see this error:

Plugin 'com.sybase.ua.services.plugin.PluginRegisterService' registration failed: Failed to register plugin com.sybase.ua.plugins.espmap_3.2.7. Failed to start database engine java.lang.IllegalStateException: ASAEngine: The "scc_repository" dataserver Engine could not be started.

The problem is that the Sybase Control Center "scc_repository" database is out of sync with the scc_repository.log log file, and so SCC cannot start. To resolve this issue, follow the instructions above for reverting to a clean SCC repository.