In rare cases, PowerDesigner may repeatedly fail to obtain authorization from a local license file or the license server. If this happens, you can troubleshoot as follows:
- Exit PowerDesigner and navigate to the following directory:
C:\Documents and Settings\All Users\Application Data\PowerDesigner x
- Move any file with the .lic extension this folder to a safe place.
- Make a backup copy of the file sysam.properties, and open it in a text editor. Remove the lines starting "Pd.LicenseMode" and "Pd.Package" at the end of the file and save the file.
- Restart PowerDesigner.
You will be prompted to open the License Management Wizard (see License Management Wizard). Re-load your local license key or select the appropriate served license type.