Installer problems with DirectDraw support

The installer may not work correctly on some machines with older versions of the Microsoft DirectDraw display software and drivers. If the installer does not work correctly when launched using setup.exe, run jsetup.bat, located in the SupportNT directory of the CD. jsetup.bat launches the installer with Java DirectDraw support disabled. The installation may run more slowly with DirectDraw disabled.

The same issue may occur with the uninstaller GUI. If the uninstaller does not run correctly, copy the juninstall.bat from the SupportNT directory of the CD to the EAServer _uninstall directory in your installation. Run juninstall.bat from this location to uninstall.