Cleaning up the machine

Before rerunning the silent install, uninstall the previous installation using the graphical or silent uninstaller. For graphical uninstaller instructions, see “Uninstalling EAServer”. For silent uninstaller instructions, see “Silent uninstaller files”.

If your installer was not configured correctly, or you abort the install before it completes, the uninstall may fail. In that case, clean the previous installation from your machine as follows:

  1. Delete the EAServer installation directory and subdirectories.

  2. Delete the EAServer shared component installation directory (if not deleted as part of the EAServer installation directory).

  3. If you made a backup copy of the %SystemRoot%\vpd.properties file, restore it. Otherwise, delete the %SystemRoot%\vpd.properties file that was generated during the install.

  4. Delete EAServer menu items from Start | Programs | Sybase.

  5. Edit the following system environment variables:

  6. Delete the following keys or subtrees of Registry key HKEY_LOCAL_MACHINE\Software\Sybase:

  7. Delete the RootLocation value of Registry key HKEY_LOCAL_MACHINE\Software\Sybase