Determining the Reason the Outbound Queue Is Not Being Updated

Learn to determine the reason for unupdated outbound queue.

1. Verify that any Replication Server routes are active.

   See the Replication Server Troubleshooting Guide > Route Problems for route validation techniques between primary and replicate Replication Servers.

2. Verify that the Replication Server connection DSI thread is not down.

   Issue an admin who command in the replicate Replication Server to review the status of the DSI thread for the Replication Server connection.

   If the DSI thread status is down, the Replication Server is not connected to the replicate database (or ECDA gateway). Review the Replication Server log for errors and attempt to resume the connection.

3. Verify that the DSI thread connection is not in “Loss Detected” mode by viewing the replicate Replication Server log for “Loss Detected” messages for the DSI thread in question.

   When Replication Server detects a loss, no further messages are accepted on the DSI thread connection.

   See the Replication Server Administration Guide for information about recovering from this error.

4. Verify the primary replication definition.