Installing for the First Time

The installer or product cannot find a valid license and issues a warning.

  1. If the installation fails, go to SPDC or SMP to generate and install the required valid licenses, then restart the installation.
  2. Verify that you have generated and deployed the correct license. The error message should indicate what the problem is:
    • An incorrect host ID for unserved licenses

    • An incorrect license server reference file, or the license server is not running on the machine and listening on the specified port

    • A license generated for a specific product edition and license type, but the product is configured to use a different product edition and license type.

    • Using Standalone Seat (SS) unserved licenses on a terminal server

    • Check the SYBASE.log file to make sure the license server has started.

  3. Ignore the warning. If the product continues to install within a grace period, complete the installation. Generate and install the required SySAM licenses before the grace period expires.