Troubleshooting file security issues

If you discover that your user.pwd security file has problems due to corruption or user error, you can delete the user.pwd file, and it will be recreated with default passwords. You can do this while the server is still running.

After the file has been recreated, you can use DirectConnect Manager to reenter the user information. An alternative would be to keep a back-up copy of the file, then copy over the user.pwd file with the backup file of known users.