Troubleshoot Installation Problems

Set the installer to debug mode to troubleshoot problems encountered during installation.

While starting the installer, press the Ctrl key until a console window appears. The installer then generates additional detailed installation information that is useful for debugging installer issues.

Tip: If you encounter errors during installation using any installation mode, check the installation log file to see a record of the installation process. The log file is located in %SYBASE%\log.

If this is the first time you have installed a Sybase product on this machine, the installer creates a Sybase installation directory that contains the support files for all Sybase products.