Check this section for solutions to common installation issues.
| Problem | Possible Cause and Solution |
|---|---|
Install fails |
Check the installer log: $SYBASE/log/IQ_Suite.log The install log can help you trace the install progress and troubleshoot failed installations. The installer also writes individual logs for components included as part of the install to this directory. |
The installer reports: gzip: "Not Found" |
The installer cannot find the path to the gzip file. gzip must be installed and referenced in the path for the installer to succeed. The installer expects to find gzip in the /usr/bin directory. On some machines, gzip is located in the /usr/contrib/bin/ directory. If this is the case, update the path and run the installer. |
| $SYBASE variable not defined | Use these shell commands to set the $SYBASE environment variable to the path of the Sybase IQ parent installation directory. For the tcsh or C shell (csh):
setenv SYBASE <directory name> For the Korn (ksh), Bash, or Bourne (sh) shells:
SYBASE=<directory name>; export SYBASE |