Installer Cannot Find a Suitable License

If you select a served license model, the install program checks for a license with the selected edition and license type. A warning message is displayed if no suitable license is available.

If you are performing a new Sybase IQ installation, Sybase provides a 30 day grace period to resolve licensing issues. When you complete the installation, debug the license check-out failure.

You can determine the date based version of the license by looking at the license checkout message in the Sybase IQ error log and <dbname>.iqmsg file; or by examining the license itself.

You can determine the Sybase IQ release date by the date displayed in the version string, cover letter, or SPDC download link. This data is also shown in the error message posted.

You can download an updated license from SPDC, if your support was paid for the date the update was released. If you support was not paid, you are not authorized to install an update.

Related tasks
Cannot Find License Type During the Sybase IQ Installation
License Server Executables and Scripts Are Not Installed
License Server does Not Start
License Server Does Not Recognize the License Files
Sybase IQ Does Not Start and Generates a License Check-Out Failure Error
Sybase IQ Starts With Graced License
Sybase IQ Shows Graced Licenses Even After the Issue Has Been Fixed
Sybase IQ Cannot Find License For An Optional Feature, Even Though the License Exists
Sybase IQ Does Not Start With the Expected Edition or License Type
Sybase IQ Does Not Pick the Correct License