SAP Sybase IQ and Other SAP Sybase Products

Issues you should know when you install SAP Sybase IQ with other SAP Sybase Products.

CR # Description
736702
  • GUI install hangs with .com.zerog.registry.xml file – InstallAnywhere uses a temporary registry file (.com.zerog.registry.xml) to track software installations. InstallAnywhere normally deletes this file, but in some cases, the registry may become corrupt and cause the installer/uninstaller to hang.
  • Workaround – If this occurs, force quit InstallAnywhere, rename .com.zerog.registry.xml, and rerun the install/uninstall.

    On Unix-like operating systems, the location of the .com.zerog.registry.xml is determined by who performs the install/uninstall. For root users, this file is located in /var directory; for other users, the $HOME directory. On Windows, this file is located on the C:\ or D:\ root directory.

688694
  • Error message for SySAM when you install SAP Sybase IQ 15.4 on Replication Agent™ 15.2 – Installing SAP Sybase IQ 15.4 after Replication Agent 15.2, creates errors in $SYBASE/log/sysam_server.log and $SYBASE/log/sysam_util.log.

    These errors occur because the license files in the $SYBASE/SYSAM-2_0/bin directory installed by Replication Agent do not have write permission.

  • Workaround – Before you install SAP Sybase IQ, change the license file permissions in the $SYBASE/SYSAM-2_0/bin directory.
Parent topic: Installation and Upgrade