Troubleshooting

Review information about common problems that arise in the SAP Mobile Platform Runtime installation process.

For information about contacting SAP Technical Support, see Issues Requiring Product Support.

• Issues Requiring Root Cause Analysis
  Problems that have multiple solutions may require you to investigate an identified incident, problem, concern, or nonconformity. Try to understand the fundamental or underlying causes of the situation and correct them right, thereby preventing reoccurrence of the same issue.
• Issues Requiring Product Support
  Your SAP support ID gives you access to enterprise-level incident support as part of your support plan on SAP Service Marketplace.