Pinging a Back-end Connection

Test the back-end connection for a selected application, and the authorization URL status.

  1. From Management Cockpit, select Applications. Alternately, select Settings > Connections.
  2. Select the application.
  3. Click Ping to view the back-end connection status, and the authorization URL status.
    Ping Status
    Field Description
    URL The authorization URL
    Profile The back-end connection profile
    Status The current state of the back-end connection
    Status Description Additional information about the back-end connection
    Status Descriptions
    Message Description
    Back-end system reached successfully The application back-end connection to the datasource is available.
    Back-end system cannot be reached The application back-end connection to the datasource is not available.
    Request Failed An unexpected error has occurred in the server. Check the server logs for more information.
    Application inconsistent You can only ping applications that are consistent, meaning they have valid back-end connections.
  4. Click OK.