Viewing Client Logs

(Applies only to hybrid) Download and view a client log associated with the selected application registration. The developer must have implemented Logger code in the application code, and the application must be registered and collecting data. Client requests to upload a log file are authenticated based on the application security profile. The log content varies by device type and operating system.

  1. From Management Cockpit, select Registrations on the Home screen to view application connections. Alternatively, in the Applications tab, click the Registrations tab.
    Information for up to 200 registered applications appears.
  2. Use the search, sorting, and filtering options to locate the registration in which you are interested:
  3. Click the red client log icon to display the Client Logging dialog. In some cases, a list of client logs appears.
    1. Click Enable Log Upload.
    2. Select the log level in Log Type.
    3. Click Save to save the modified setting of whether to allow uploading of client logs, and the level at which the client should log.
      The red client log icon turns green.
    4. Click a log file name to download the log and open it in your selected viewer.