SAP Mobile Server

Provides troubleshooting information for SAP Mobile Server.

• Troubleshooting SAP Mobile Server Performance Issues
  Problem: SAP Mobile Server exhibits performance issues.
• Troubleshooting an Unresponsive SAP Mobile Server
  Problem: The SAP Mobile Server cluster is unresponsive to client requests.
• Troubleshooting Device Tracking in a Cluster
  Problem: The server logs for primary and secondary servers list several -10117 stream errors (also known as pull-based notification for replication synchronization).
• Server Configuration Changes Not Reflected after Server Restart
  Problem: You do not see your server configuration changes reflected after restarting the SAP Mobile Server.
• SAP Mobile Server Startup Problems After Changing System Time
  Problem: Encountered problems starting up SAP Mobile Serverafter changing the system time.
• Process of Stopping SAP Mobile Server Service Hangs
  Problem: When stopping the Windows service for SAP Mobile Server, very infrequently the process hangs. This problem is independent of the means used to stop the service.
• Version Mismatch Detection
  The isCompatible method prevents version mismatch between incompatible versions of SAP Mobile WorkSpace and SAP Mobile Server.
• Cannot Ping SAP Mobile Server
  Problem: Cannot ping the SAP Mobile Server from the SAP Mobile WorkSpace development environment.
• ODBC Driver Errors
  Problem: ODBC driver errors appear when you try to connect to a database from SAP Mobile Platform installed on a 64-bit operating system.
• SAP Mobile Server Service Startup Failure Post-Install
  Problem: The installer creates a service that is defined by the user performing the installation. When Windows forces a domain password change, the SAP Mobile Server service fails to start, because the former domain password is still used.
• SAP Mobile Server Fails to Start
  Problem: The SAP Mobile Server fails to start even though the SAP Mobile Server service has started.
• SAP Mobile Server Does Not Start When JVM Heap Value Set Larger than Upper Limit
  Problem: SAP Mobile Server does not start properly.
• SAP Mobile Server Fails to Start Due to Incorrect JVM Settings
  Problem: SAP Mobile Server fails to start because of incorrect or conflicting JVM property settings.
• Key or Keystore Messages Received in Server Log
  Problem: An SAP Mobile Server error message regarding keystore tampering prevents SAP Control Center from connecting to SAP Mobile Server.
• SAP Mobile Server Port is Not Accessible from a Remote Machine
  Problem: A port in the SAP Mobile Platform environment is not accessible from a remote machine.
• SAP Mobile Server Does Not Start with Errors
  Problem: The SAP Mobile Server (also known as MobiLink server) does not start, and a Stream Error message is reported in the server log file.
• Messaging Server
  Provides troubleshooting information for the embedded SAP Mobile Server messaging service.
• Enabling recoverability from closed or failed database connections
  Problem: The SQL Anywhere database servers and the SAP Mobile Server can recover if the database connections between the SAP Mobile Server and the SAP Mobile Platform database servers (defaultdb, clusterdb, monitordb) break due to a temporary network outage or other issue.