No Data Displays on Device Client

Problem: No data displays on an iOS or Windows Mobile device, and no error message displays.

Explanation: This may happen because of a subscription failure. Because of the failure, no data is downloaded to the device. Possible causes:
  • iOS – the DOE Connector Listener URL is not correct.
  • Windows Mobile - the client is not connected to the messaging service (the user displays as offline in the SAP Control Center administrative console). The DOE Connector ESDMA package did not deploy properly (especially if the Listener URL is not correct).
Solution:
  1. Verify that the DOE Connector Listener URL is correct.
  2. Redeploy the DOE Connector ESDMA package.
See:
  • SAP DOE-C Properties in System Administration
  • DOE-C Packages and Hybrid App Packages in SAP Control Center for SAP Mobile Platform
Parent topic: Mobile Application Clients