Troubleshoot Hybrid App DCN Failures

Problem: An error code and message may be returned to the calling party when a Hybrid App data change notification (DCN) fails.

Solution: Resolve the problem and resend the Hybrid App DCN. SAP Mobile Server failures and errors include:
  • SAP Mobile Server down – HTTP 400 is returned to the calling party
  • Missing DCN parameter, such as cmd=wf – HTTP 500 is returned to the calling party
  • The workflow DCN message is sent to a non-existent user – this error message is returned to the calling party:
    xmlResponse: {"id":"000000392902","success":false,
    "statusMessage":"no workflow message is sent because no 
    device is found to send the notification","result":[]}
    
Related concepts
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Troubleshoot Deployment
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Troubleshoot Runtime
Troubleshoot the SAP Mobile Server Cache
Troubleshoot Security, Logins, and Authentication
Troubleshoot EIS Connections
Troubleshoot Servers
Troubleshoot Clusters
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Troubleshooting Backup and Recovery Errors