BES Requirements

Review requirements for using SAP Mobile Platform in a BES environment.

SAP Mobile Platform Installation and Configuration

Recommendation Where to Find Information
(Optional) Install a Relay Server if SAP Mobile Server is behind the internal firewall, then configure it prior to provisioning the application to the device. Installation Guide for Runtime

BlackBerry Enterprise Server Requirements

Prerequisite Where to Find Information
Configure push notifications (if required) from SAP Mobile Server to each BES. Configuring BlackBerry Push Settings in SAP Control Center online help
Updating BES configuration for use with SAP Mobile Platform Updating BES Configuration for SAP Mobile Platform Integration
Ensure BES can manage SAP Mobile Platform push notifications as push requests. Managing SAP Mobile Platform Push Notifications on BES
Add SAP Mobile Platform device users to each BES. BlackBerry Enterprise Server Administration Guide
Generate an activation password, then send account information (e-mail address and password) to device users. BlackBerry Enterprise Server Administration Guide
Ensure BES, hosted or unhosted, has access to your internal network. Contact the system administrator for your internal network.

Preinstallation Device Configuration

Have device users complete the device preinstallation tasks before provisioning the application to the device.
Prerequisite Where to Find Information
Install device prerequisites.

The Mobile Sales installation for BlackBerry smartphone requires an SD card with at least 100MB free storage space. The Mobile Sales database and log file are stored on the SD card.

SAP Mobile Sales for SAP CRM Device Users Guide for BlackBerry > Installation Prerequisites

See Developer Guide: BlackBerry Object API Applications, and Provisioning Security Artifacts in Security.

Provide enterprise activation information so device users can pair their devices to the BlackBerry Enterprise Server. http://na.blackberry.com/eng/support/enterpriseactivation/
(Optional) If users need it to self-install the SAP Mobile Platform application, install BlackBerry Desktop Software on a personal computer, which includes Desktop Manager. SAP only recommends this for smaller organization that manage a small number of devices. http://na.blackberry.com/eng/services/desktop/