Payments and Transaction Processing

Mobiliser Platform manages payment and transaction processing.

Disbursing

Disbursement is paying out funds.

Paying Bills

Consumers can pay utility bills and repay loans. Participating merchants can send bills into the bill payment system and accept payments. You can set up bill reminders to be sent to mobile phones.

Consumers can configure bills to pay on presentment. A consumer specifies which payment instrument to use for the payment, and sets an authorization threshold—bills that fall below the threshold are paid automatically on presentment. A consumer can also initiate a request for payment from another registered customer.

Paying Merchants

Consumers pay at merchants using any payment instruments held in their wallets.

Processing Payments

Supported capabilities include:
  • Customer authorization – the Mobiliser Platform authorization process is transparent. Mobiliser Platform has internal security measures— no external systems are required.
  • Capture – using the Distribution Partner Portal, you can view transaction details.
  • Authorization cancellation – an agent with correct privileges can cancel open authorizations, so no funds are transferred.
  • Refunds – an agent with appropriate privileges can refund captured transactions; fund transfers that have already taken place are reversed.
  • Advice of charge – informing customers about a charge that will be made to their account if they use a requested service.

Sending/Receiving/Transferring Money

Consumers can transfer funds between payment instruments in their wallet; for example, from a credit card to a bank account or SVA, or from one bank account to another. Consumers can deposit funds into their SVA as cash, from a voucher, Western Union transfer, or from a bank or credit card account.

Remitting Funds

Enables consumers to send money across international borders to an intended beneficiary. Senders can manage their friends lists, initiate money transfers from an agent location, from a wallet, or from a bank/card account. Senders can remit funds to an agent location for pick up, or credit funds to a wallet or a bank/card account at a participating bank.

Vouchers

Consumers can buy electronic vouchers or physical scratch cards in a shop, and send money via their mobile phone to any bank account that is linked to Mobiliser Platform,or to a mobile phone. You can use vouchers to pay bills, transfer money, and top up airtime.

Since vouchers represent a real value, managing vouchers requires security and validation measures. Voucher codes are always encrypted.