Ensure that the host on which you are upgrading SAP Mobile Platform 2.3.x
to SAP Mobile Platform 2.3 SP04 is ready for you to begin the support package
upgrade.
In the Windows Services control panel, check
the startup type of all services with names that start with "SAP." If any of these
services are set to Manual, change the setting to
Automatic.
Prevent backups from interfering.
You can either exclude the existing SAP Mobile Platform installation directory from backups
or temporarily disable them.
Prevent virus scans from interfering.
You can either exclude the existing Mobile Platform installation directory
from virus scans or temporarily disable them.
Prevent system upgrades from interfering.
You can either exclude the existing SAP Mobile Platform
installation directory from system upgrades or temporarily disable them.
To accommodate Mobile Platform internal communications, you may need to
reconfigure intrusion detection/prevention systems (either hardware- or
software-based).
See Intrusion Detection and Protection Requirements in
Landscape Design and Integration.
Verify that you have Administrator privileges on the upgrade
target host.
Shut
down all SAP software,
SAP processes, and
associated third-party processes running on the installation target host and
all server nodes.
Use the Services panel from Windows Control Panel to verify that services are
stopped. The SAP Mobile Platform services are: “SAP Control Center” and all
services with names that begin with “SAP
Mobile…”.
If User Access Control (UAC)
is present in the version of Windows where you are installing, disable it.
Restart the system for this change to take effect.
For Windows 8 installations, verify that the
Microsoft .NET Framework 3.5 has been enabled before starting the upgrade. If
not enabled, you must manually enable the .NET Framework 3.5 from the Windows
Features control panel applet before upgrading.