Troubleshooting Uninstallation

Determine the cause of uninstallation problems and apply the recommended solution.

See the Troubleshooting guide for the most recent troubleshooting information.

Problem Resolution

SAP Control Center installation directory, SCC-3_2, cannot be removed.

The Windows uninstaller fails to remove the SAP Control Center installation directory (by default, C:\SAP\SCC-3_2). Manual attempt to delete the directory fails saying that the files could not be deleted.

To remove the directory:
  1. Find:

    SCC_HOME\services\EmbeddedWebContainer\container\Jetty-6.1.22\work\Jetty_0_0_0_0_8282_help.war__help__.smpe97

  2. Change the name of Jetty_0_0_0_0_8282_help.war__help__.smpe97 to a single character, such as j.
  3. Retry deleting the SAP Control Center installation directory.
Parent topic: Troubleshooting