Preparing to Uninstall

Ensure that the host on which you are uninstalling SAP Mobile Platform is ready for you to begin the uninstallation.

1. If SAP® Data Orchestration Engine Connector is present, use the SAP Control Center console to remove any DOE-C packages.
   See Deploy in SAP Control Center for SAP Mobile Platform.
2. While SAP Mobile Server is running, uninstall any other SAP products that require SAP Mobile Platform to be installed first.
   This includes products such as:

   • SAP® Data Orchestration Engine Connector

   • SAP Mobile Sales for SAP CRM

   • SAP Mobile Workflow for SAP Business Suite

   See the product-specific Installation Guide for instructions.

3. Shut down all SAP software, SAP processes, and associated third-party processes running on the host.
   
   1. For single-server uninstallation:
      1. Shut down SAP Mobile Server.
      2. Ensure that all services with names beginning with "SAP" are stopped.
      3. Ensure that the OpenDS service is stopped, if present.
   2. For Cluster uninstallation:
      1. For SAP Mobile Server uninstallation:
         1. Shut down SAP Mobile Server.
         2. Ensure that all services with names beginning with "SAP" are stopped.
         3. Ensure that the OpenDS service is stopped, if present.
            Exception: When uninstalling SAP Mobile Server from a Microsoft Failover Cluster with shared hosts, leave these database services running:

            • SAP Mobile Platform CacheDB
            • SAP Mobile Platform ClusterDB
            • SAP Mobile Platform LogDataDB
      2. For data tier uninstallation:
         1. Shut down all database services:
            • SAP Mobile Platform CacheDB
            • SAP Mobile Platform ClusterDB
            • SAP Mobile Platform LogDataDB
         2. Ensure that all services with names beginning with "SAP" are stopped.
   Open the Windows Services panel to confirm services are stopped. You may need to manually stop any SAP Mobile Platform services that are still running.
4. Move or copy any user-created files and log files that you want to keep, from the SAP Mobile Platform installation directories to another location.

   If you plan to reinstall SAP Mobile Platform, preserve data by backing up the SAP Mobile Platform databases.

   See Operational Maintenance in System Administration.

5. Prevent backups from interfering.
   You can either exclude the existing SAP Mobile Platform installation directory from backups or temporarily disable them.
6. Prevent virus scans from interfering.
   You can either exclude the existing SAP Mobile Platform installation directory from virus scans or temporarily disable them.