SAP Mobile Platform integrates supportability tools,
including SAP® Solution Manager, SAP Change & Transport System (CTS/CTS+), and HP
LoadRunner.
SAP Solution Manager
SAP Mobile Platform is integrated
with SAP Solution Manager to support end-to-end tracing and change analysis, as well
as workload analysis.
- SAP Solution Manager integration – once you configure SAP Solution Manager to recognize
SAP Mobile Platform, use SAP Control Center to configure the
Solution Manager URL. Clients upload end-to-end trace data to SAP Mobile Server, which uploads it to the
Solution Manager to which the URL points. Solution Manager allows you to
open SAP Control Center where you
can review the End to End trace records from the server. This helps you
to get a full trace of a request from client to server.
- Perform end-to-end trace analysis for Object API, OData,
and Hybrid Apps – application developers use end-to-end trace APIs
provided with the corresponding SDK (Object API, OData, and Hybrid Apps)
to build trace capability in the client application. The end user
initiates tracing in the application when there is a problem, and
performs the action that reproduces the problem. The trace data is
collected and uploaded from the application to SAP Mobile Server and then sent to Solution Manager. The
administrator or help desk staff uses the Solution Manager user
interface to analyze the uploaded trace data, which traces activity from
device to enterprise information system (EIS), to isolate the root cause
of performance and functional problems. For on-device application
performance, developers use APIs to enable collection of the performance
counters for supported key performance indicators (KPIs), and uses
SAP Control Center to view the
collected performance data.
- Perform end-to-end workload analysis for Object API, OData, and Hybrid
Apps – the administrator configures the Introscope agent on the
SAP Mobile Server node. The agent
sends KPIs, which can be reviewed using Solution Manager or the
Introscope Enterprise Manager dashboard user interface.
- Perform end to end change analysis – the administrator can record all changes in a solution
(for example, operating system, database, Java parameters, transport
requests, Support Packages). Solution Manager is the central entry point
for root cause analysis, providing number of changes per system, change
category, and day.
- Perform end to end exception analysis – Solution Manager provides exception trend analysis and
a starting point for analysis of a specific exception using the
SAP Mobile Platform server log,
domain log and Windows event log.
- System monitoring and alerts – Solution Manager features a unified alert inbox as a
central access point to handle all types of alerts, which enables
efficient alert handling based on consolidation of single alerts to
alert groups. It integrates the most common alert handling mechanisms,
such as: status tracking, incidents, notifications and third-party
integration. Administrators can drill down from alert type to alert
groups, alert instances and single metrics and events, as well as view
integration of analysis capabilities as problem context and monitoring
applications. A status overview allows Administrators to access
landscape information and problem context for technical systems with
drill-down capability from status information to single metrics and
events provided by End-to-End Monitoring and Alerting. Visualization of
metrics and events, including thresholds and current rating / value are
provided, including jump-in capability in the metric viewer with zoom
functionality.
SAP Change & Transport System Integration
SAP Mobile Platform is integrated
with Change & Transport System (CTS/CTS+) to enable transport of application,
MBO package, and Hybrid App package definitions
from development to test and production landscape environments. The SAP Control Center provides export/import of
applications, MBO packages, and Hybrid Apps
to and from the corresponding archive.
HP LoadRunner Integration
SAP Mobile Platform provides the
hooks to integrate with your HP LoadRunner installation (separate license required),
which enables the performance architect or developer to perform load and volume
testing using standard tools that are available to SAP customers. A usage example
for the tool includes load testing SAP Mobile Server
with clients using Hybrid Web Container, and
clients using OData over an HTTP channel.
See the following for additional information about Supportability:
- System Administration
- SAP Control Center
for SAP Mobile Platform
- Developer Guide: OData SDK
- Developer Guide:
<Device Platform> Object API Applications