Self Care

The Self Care option provides self-service functions for managing your personal information, such as your security question and answer, password, PIN, address, contact points, mobile alerts, and preferences. You can also manage a friends list, which lets you send money or top up airtime to the people on that list.

• Friends List
  The Friends List lets you add, edit, and remove other Money Mobiliser users, to whom you can send money or airtime top up, either online or from your phone. For example, you can pay back a friend or give weekly allowances. Once you set up your friends list, you can send money or airtime top up immediately from your primary payment instrument to primary payment instrument of anyone on the list.
• Preferences
  The Preferences option lets Money Mobiliser consumers to change whether they prefer e-mail messages, SMS, or both, for marketing notifications. You can also turn off marketing notifications. In addition, you can specify your time zone.
• Contact Points
  The Contact Points option lets you add, edit, or remove contact points, and send test messages to any contact point. When you set up mobile alerts, you must choose one or more contact points.
• Mobile Alerts
  The Mobile Alerts option lets you add alerts from a predefined list, or manage existing alerts. For example, you can receive daily or weekly balance alerts when a balance falls below the defined threshold for a payment instrument. You can also create multiple alerts for a particular payment instrument. Additionally, you can define quiet periods (also known as Do Not Disturb ) within a calendar period, or disable messaging for specific days of the week, for example, weekends.