Signing Up for a Consumer Account

The Consumer Signup page lets you to create one of two types of consumer accounts: money or mBanking.

Prerequisites
A valid mobile phone number, postal address, and e-mail address.
Note: A bank account is not required to use Money Mobiliser.
Task
  1. From the Mobiliser Login page, click Consumer Signup.
  2. Choose one of the consumer types:
    • Money — is a mobile wallet used for financial transactions such as sending money, paying bills, and adding airtime top up.
    • mBanking — is a mobile wallet with the same features as the Money account, but also lets you monitor payments and transfers using the mobile browser and smart client channels.
  3. Enter all required information.
    The default time zone is Europe/Berlin.
    Note: If you call customer support, you must know your security question.
  4. Enter the CAPTCHA characters.
  5. Accept the terms and conditions, then click Continue.
  6. Accept the terms of the license agreement, then click Next.
  7. Review your information and click Continue.
    A one-time passcode (OTP) is sent to your mobile phone.
    Note: Depending on your Do Not Disturb (DND) settings and geographic location you might not receive the OPT on your mobile phone.
  8. Enter the OTP.
    Note: If you do not receive the OTP, click Resend.
  9. Click Continue to finalize your registration.
  10. Click Continue again to return to the Mobiliser Login page.