Dedicated syntax is used for the placeholder of a message. For example, when you use ${get.PARAMETER} in the message text it is treated as a placeholder. Additionally, when you use get-confidential in the placeholder, the message is considered holding sensitive information. Messages that have confidential placeholders are not visible in clear text on the server; the message content is not written in log files, and the messages are stored encrypted in the database. For example, ${get-confidential.otp} in the one-time password (OTP) notification marks the message as confidential.
You can import or export messages, which are XML format. The XML file contains the message name, sender’s information, template type, and message content. When you export more than one message, the messages are saved in one XML file. If you export a message and then try to import it, the existing file cannot be overwritten.
After you have created, edited, or imported a message, you can test it to make sure it can be delivered. When testing the message with a placeholder, you can provide a replacement value for each placeholder value in the message text.