Collecting Diagnostic Information Using getiqinfo

SAP Sybase IQ includes a script for collecting information that SAP Technical Support needs to diagnose problems.

The getiqinfo script collects information about the operating system environment, the SAP Sybase IQ environment, and log files.

Run this script before reporting a problem to SAP Technical Support. By doing so, you can help SAP staff resolve your issue more quickly, with less effort on your part.

getiqinfo is not designed for troubleshooting SAP Sybase IQ installations and does not provide on-site troubleshooting facilities. This script executes successfully only when the SAP Sybase IQ environment is properly set up and the server is running.

• Before You Run getiqinfo
  Collect information before running the getiqinfo script.
• Running the getiqinfo Script
  On UNIX platforms, getiqinfo is a shell script. On Windows platforms, getiqinfo.bat is a batch script in the IQ-16_0\bin64 directory. The getiqinfo script is installed with IQ Server; it is unavailable with the Network Client.