Known Installation Issues

If you install Event Stream Processor using InstallAnywhere in the same directory as older Sybase products that also use InstallShield, uninstalling one of the products may make other products unusable because some shared components are removed by the uninstaller.

During installation, you may receive the message: ./setup.bin: !: not found.

This error does not affect the installation. The installation process completes successfully.

When starting the SySAM license server, you may receive an error indicating failure to connect to the license server.

This version of Sybase Event Stream Processor includes both Internet Protocol Version 4 (IPv4) and Internet Protocol Version 6 (IPv6) versions of the SySAM license server software. Use the sysam configuration command to choose the version of the license server based on your environment. By default, the IPv4 version of the license server is configured. This may result in an error if you have previously enabled IPv6 on the license server host.

You can run both IPv6 and IPv4 on the same host by removing the IPv6 address from the hosts file.

Settings in a response file, generated by performing a Typical installation or by running the console installer, are not recognized when performing a silent installation.

To work around this issue, generate a correct response file manually or by running the GUI installer and performing a Custom installation. Refer to the sample response file in the Installation Guide.