Downloading Sybase EBFs and Maintenance Reports

Get EBFs and maintenance reports from the Sybase Web site or the SAP® Service Marketplace (SMP). The location you use depends on how you purchased the product.

• If you purchased the product directly from Sybase or from an authorized Sybase reseller:
  1. Point your Web browser to http://www.sybase.com/support.
  2. Select Support > EBFs/Maintenance.
  3. If prompted, enter your MySybase user name and password.
  4. (Optional) Select a filter, a time frame, or both, and click Go.
  5. Select a product.

     Padlock icons indicate that you do not have download authorization for certain EBF/Maintenance releases because you are not registered as an authorized support contact. If you have not registered, but have valid information provided by your Sybase representative or through your support contract, click My Account to add the “Technical Support Contact” role to your MySybase profile.

  6. Click the Info icon to display the EBF/Maintenance report, or click the product description to download the software.
• If you ordered your Sybase product under an SAP contract:
  1. Point your browser to http://service.sap.com/swdc.
  2. Select Search for Software Downloads and enter the name of your product. Click Search.