Preparing to Uninstall

Ensure that the host on which you are uninstalling Sybase Unwired Platform is ready for you to begin the uninstallation.

1. If Sybase SAP® Data Orchestration Engine Connector is present, use the Sybase Control Center console to remove any DOE-C packages.
   See Deploy in Sybase Control Center for Sybase Unwired Platform.
2. While Unwired Server is running, uninstall any other Sybase products that require Unwired Platform to be installed first.
   This includes products such as:

   • Sybase SAP® Data Orchestration Engine Connector

   • Sybase Mobile Sales for SAP CRM

   • Sybase Mobile Workflow for SAP Business Suite

   See the product-specific Installation Guide for instructions.

3. Shut down all Sybase software, Sybase processes, and associated third-party processes running on the host.
   
   1. For single-server uninstallation:
      1. Shut down Unwired Server.
      2. Ensure that all services with names beginning with "Sybase" are stopped.
      3. Ensure that the OpenDS service is stopped, if present.
   2. For Cluster uninstallation:
      1. For Unwired Server uninstallation:
         1. Shut down Unwired Server.
         2. Ensure that all services with names beginning with "Sybase" are stopped.
         3. Ensure that the OpenDS service is stopped, if present.
            Exception: When uninstalling Unwired Server from a Microsoft Failover Cluster with shared hosts, leave these database services running:

            • Sybase Unwired CacheDB
            • Sybase Unwired ClusterDB
            • Sybase Unwired LogDataDB
      2. For data tier uninstallation:
         1. Shut down all database services:
            • Sybase Unwired CacheDB
            • Sybase Unwired ClusterDB
            • Sybase Unwired LogDataDB
         2. Ensure that all services with names beginning with "Sybase" are stopped.
   Open the Windows Services panel to confirm services are stopped. You may need to manually stop any Unwired Platform services that are still running.
4. Move or copy any user-created files and log files that you want to keep, from the Unwired Platform installation directories to another location.

   If you plan to reinstall Unwired Platform, preserve data by backing up the Unwired Platform databases.

   See Operational Maintenance in System Administration.

5. Prevent backups from interfering.
   You can either exclude the existing Unwired Platform installation directory from backups or temporarily disable then.
6. Prevent virus scans from interfering.
   You can either exclude the existing Unwired Platform installation directory from virus scans or temporarily disable them.