Visual C++2008 wizard starts up when installing Unwired
Platform
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If Visual C++ 2008 runtime is installed in the root directory of
the system where you are installing Unwired Platform server
components, the Visual C++ wizard starts up soon after you start
the Sybase Unwired Platform Runtime installer.
Workaround: Verify that the following files have a date
stamp of 11/7/2007, and then move them to another location: - VC_RED.MSI
- VC_RED.CAB
- eula.1028.txt
- eula.1031.txt
- eula.1033.txt
- eula.1036.txt
- eula.1040.txt
- eula.1041.txt
- eula.1042.txt
- eula.2052.txt
- eula.3082.txt
- globdata.ini
- install.exe
- install.ini
- install.res.1028.dll
- install.res.1031.dll
- install.res.1033.dll
- install.res.1036.dll
- install.res.1040.dll
- install.res.1041.dll
- install.res.1042.dll
- install.res.2052.dll
- install.res.3082.dll
- vcredist.bmp
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Silent install gives Registry error
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If Sybase Unwired Platform was previously installed on the target
system, and either the installation was canceled before
completion or the uninstallation was incomplete, the installer
detects Windows Registry keys that must be deleted and prompts
you to OK the deletion before the installer continues. This
aborts a silent installation.
Workaround: Run the Sybase Unwired Platform Runtime
installer interactively, OK the Registry key deletion, and
complete the installation. Then immediately uninstall Unwired
Platform components through the Windows Control Panel. The
system is then ready for a silent installation.
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Uninstaller might not run on Windows Vista
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Sometimes, the uninstaller does not launch on
Windows Vista. This may be caused by the operating system
changing the launch command for the Unwired Platform
uninstaller, preventing it from using its own JVM to start
itself.
Workaround: Run an external 32-bit JDK version 1.6.0_26
to launch the uninstaller with the following, where <jdk_installdir> is similar to
C:\jdk1.6.0_26\bin:
<jdk_installdir>\java -Dtemp.dir=%TEMP% -jar
C:\Sybase\UnwiredPlatform\Uninstallers\UnwiredPlatform\uninstall.jar
When you uninstall—or cancel out of
uninstalling—Unwired Platform, the Program Compatibility
Assistant dialog appears with the message This program
might not have uninstalled correctly. At this point,
you can avoid the uninstaller issue altogether by selecting the
This program uninstalled correctly
option in the dialog instead of Uninstall with
recommended settings.
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Unwired Servers do not shut down during an
uninstallation
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Shut down all Sybase products,
Sybase processes, and associated third-party products and processes
before launching the uninstaller. Note: Shut down
the Unwired Servers before shutting down the data tier.
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Cannot start an Unwired Platform
component |
Make sure that all services are
started for the installed components. See System Administration > System Reference > Unwired
Platform Windows Services. |
Cannot start Sybase Control
Center |
Make sure that you have installed
an appropriate version of Adobe Flash
Player. |
Network domain name is invalid on virtual machine
(VM) installation or when switching to different networks after
installation
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Configure Unwired Server to use
the valid network domain name.
- Shut down Unwired Server and Unified Agent
services.
- Obtain the correct host and domain name.
- Open a command window and enter:
ipconfig /all
- Run:
configure-mms.bat <clustername>
- To set the proper domain name in all the
Unwired Server configuration files, run:
<UnwiredPlatform_InstallDir>\Servers\UnwiredServer\bin\configure.bat
- Manually edit
%SYBASE%\SCC-3_2\services\RMI\service-config.xml,
modifying the address property to reflect the new fully
qualified host name.
<properties>
<set-property property="address" value="supvm.mycompany.com" />
<set-property property="port" value="9999" />
<set-property property="timeout" value="43200" />
</properties>
Replace supvm with your host name and mycompany.com with your
domain name.
- If the DNS server cannot resolve the fully
qualified name and this server is accessed only locally,
edit the
c:\Windows\system32\drivers\etc\hosts
file to add 127.0.0.1 to
the current fully qualified name. You can add as many
127.0.0.1 entries as needed for each host and domain in
which your machine works.
- Restart Sybase Unified Agent and Unwired
Server.
- Log in to Sybase Control Center.
- Open Perspective
Resources view.
- Update the host
property of the registered resource for Unwired Server for
which the network domain name changed.
- Choose Authenticate
and then launch Management Console using
Manage option on the
resource.
- For Unwired WorkSpace components only,
launch Eclipse and modify the domain name in the connection profile
for Unwired Server.
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Unable to install Enterprise Developer Edition on Virtual Machine (VM) with Unserved License
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If you need to use a Developer edition via Remote Desktop Connection (RDC),
Terminal Services, or similar remote access technology, you cannot use unserved licenses.
Workaround: Generate served licenses and use a license server. Virtual machines (VMs) that are
not locally hosted typically require RDC, so also require served licenses.
You may be able to install on a VM
with an unserved license if you use console 0 to access the VM to perform the installation.
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Unable to open Service error
appears during installation and, after installation, Messaging
service is not in Windows Service list.
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The root cause of this problem may be that the
local .NET framework is corrupted. Check this by going to
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\
and running installutil. A configuration
error message indicates that the local .NET framework is
corrupted. Help information indicates normal function.
If the local .NET framework is corrupted,
uninstall and reinstall .NET 2.0.
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