Known Issues for Sybase Control Center

Learn about known issues and apply workarounds for Sybase Control Center.

Issue NumberDescription
CR 697243
Package folder still exists after removing domain.

After removing a domain, the package folder still exists in UnwiredPlatform_InstallDir\UnwiredPlatform\Servers\UnwiredServer\deploy\sup.

Workaround: Go to UnwiredPlatform_InstallDir\UnwiredPlatform\Servers\UnwiredServer\deploy\sup and manually delete the package folder.

CR 696373
When retrieving a domain log for large data, you receive an "unknown error" in Sybase Control Center.

Workaround: Increase the JVM heapsize for both Unwired Server and Sybase Control Center appropriately. If this does not resolve the issue, try decreasing the time range set in the domain log in Sybase Control Center to a smaller value.

CR 696191
Sybase Control Center Device Type Field Does Not Display BlackBerry 7.0.

When creating an Application Connection for an OData SDK application for a BlackBerry 7.x device, the Application Connection tab Device Type field displays the device version as 5.0 or 6.0.

Workaround: None required. The application connection works.

CR 693604
Deleting a domain does not automatically send unsubscribe to devices or to DOE.

If you attempt to delete a domain that has DOE-C packages with active subscriptions deployed, packages are not undeployed and DOE subscriptions remain active.

Workaround: You must undeploy all active packages individually before deleting a domain.

CR 691963
Redeployment fails in some modes.
Redeployment fails for some modes if a default load argument is not provided.
  • Verify mode or update mode – if adding a load parameter without a default value, the deployment succeeds.
  • Update mode – the new package will not be compatible with old clients.

Workaround: None.

CR 686063
File upload operations, such as MBO package deployment and MBO package import, do not work in Firefox or Chrome.

Workaround: Use Internet Explorer instead.

CR 683775
In some instances when stopping the Sybase Control Center 3.2 service using the Windows Services tool or using the Stop Sybase Unwired Platform Services shortcut, the Sybase Control Center service displays Stopping in Windows Control Panel yet fails to stop.
Workaround: To stop the Sybase Control Center service:
  1. Launch Windows Task Manager.
  2. Locate the sccservice.exe *32 process, right-click and select End Process Tree. This option also kills the Sybase Control Center database repository server process dbsrv11.exe *32.

    For 32-bit machines, *32 does not appear.