Known Issues for Sybase Control Center

Learn about known issues and apply workarounds for Sybase Control Center.

CR #Description
686063
File upload operations, such as MBO package deployment and MBO package import, do not work in Firefox.

Workaround: Use Internet Explorer instead.

685890
When the host machine that Sybase Control Center is installed on has been moved from one network to another (for example, wired to wireless) while the Sybase Unwired Platform management console browser session was active, Sybase Control Center shows "Unknown server error occurred." Open the gateway.log (in Sybase Control Center log folder) and check for a message similar to the following:
Failed to invoke managed object'...'mbean operation ping([]): com.sybase.ua.AuthorizationException: Access EXECUTE denied for resource

Workaround: If that is the case, close the browser, launch a new browser session to connect back to the Sybase Control Center URL, and log in again.

685543
Subscription information remains after re-registering a device with an assigned workflow.

Workaround: Unassign the workflow to remove the stale subscription information. Then reassign the workflow aftero re-registering the device.

683775
In some instances when stopping the Sybase Control Center 3.2 service using the Windows Services tool or using the Stop Sybase Unwired Platform Services shortcut, the Sybase Control Center service displays Stopping in Windows Control Panel yet fails to stop.

This can prevent connection to WiFi service on certain networks.

Workaround: To stop the Sybase Control Center service:
  1. Launch Windows Task Manager.
  2. Locate the sccservice.exe *32 process, right-click and select End Process Tree. This option also kills the Sybase Control Center database repository server process dbsrv11.exe *32.
    Note: For 32-bit machines, *32 does not appear.
682460
When viewing server log messages in grid mode, messages are displayed with invalid value in the the time stamp column.

Workaround: Use text view mode to review the log. In grid mode, highlight the row. The details area (below the grid) shows the correct time stamp. Alternatively, you can use a text editor if Unwired Server host's file system access is available.

682103
When setting security properties in csi.properties, ensure that they do not contain trailing spaces.

Workaround: Remove the trailing white spaces.

674805
RSOE running status is uncertain.
In the Sybase Control Center administration pane, Outbound Enabler tab, when the Status column shows "Running," the Status Description column shows:
Relay Server outbound enabler is running. Please check the log file to confirm the status.
In the following cases, the console may detect that an RSOE is running, even though the RSOE is actually in an error state.
  • The RSOE log level is set too high (4 or 5). Sybase Control Center cannot detect the status from scanning the RSOE log.
  • The RSOE enters an unrecognized error condition. For example, when RSOE connects to Relay Server through an Internet proxy server, if the proxy server shuts down, the RSOE is effectively in an error state. The RSOE may continue to retry the connection indefinitely, and produce no log message recognized as an error.
672293
Data source connections do not support passwords with special characters.

Workaround: When defining a data source connection from Unwired Server, do not use special characters. For example, alphanumeric characters work well, but a password such as "aAQ!72qK8#tC04@3RbxL097n8W0" fails when you attempt to ping the server.